As an effort to ensure a safe and comfortable stay for all guests, Hotel New Otani Tokyo offers several types of guestrooms with universal designs.
Our facilities in the public spaces are also being updated for better accessibility.
Universally-designed Guestrooms
Wheelchair- and senior-friendly rooms are available at Hotel New Otani Tokyo.
Standard Twin Room, The Main Building
The step-free rooms are designed with extra space that enables better access for guests in wheelchairs or with disabilities/impairments. The doorway to the bathroom is equipped with safety grab bars.
Emergency buttons, to which hotel staff will respond in urgent situations, are provided in the bathroom and on the bedside table.
Dimensions
Floor space: 36 m2 / 387.5 ft2
Bed size: W1,100 × 2(L2,050) / 43” × 2(L81”)
Door width: 850 / 33”
Facilities
The height of the door lock and control panel (air-conditioning and curtain switch) are optimized for wheelchair users.
The low-height bed is equipped with an assist rail and emergency button.
A pull-down rod is installed in the closet.
The touch button shower valve ensures enhanced usability.
Safety rails are installed in the toilet.
"Shin-Edo" Suite, The Main Building
The "Shin-Edo" Suite presents a stay experience enriched with Japanesque elements such as a "hinoki" (cypress wood) bathtub, traditional design elements, and exclusive amenities including a complimentary bottle of sake.
The spacious and step-free layout enables increased accessibility.
Dimensions
Floor space: 76m2 / 818 ft2
Bed size
Twin: W1,100 × 2(L2,050) / 43” × 2(L81”)
Double: W2,200 × 1(L2,050) / 87” × 1(L81”)
Door width
Entrance: 800 / 31”
Bathroom: 750 / 30”
Facilities
The height of the door viewer is optimized for wheelchair users.
The height of the closet rod is optimized for wheelchair users.
A 850mm (33” ) wide slope and handrail ensures safe access.
Safety rails are installed in the toilet.
"Shin-Edo" Residence, Garden Tower
Step-free floors and slopes, automatic doors, and an adjustable bed (available in the suite only) offer enhanced hospitality for extended stays.
Deluxe Room
Dimensions
Floor space: 55m2 / 592 ft2
Bed size
Queen: W1,800 × 1(L2,050) / W71” × 1(L81”)
Door width
Entrance: 800 / 31”
Bathroom: 750 / 30”
Facilities
The height of the door viewer is optimized for wheelchair users.
The entrance is equipped with a video intercom with a remote control/monitor.
Safety rails are installed in the toilet.
Suite
Dimensions
Floor space: 77m2 / 828.8 ft2
Bed size
Adjustable bed: W1,240 × 2(L2 ,020) / W51” × 2(L80”)
Door width
Entrance: 80 cm / 31 in
Bathroom: 75 cm / 30 in
Facilities
The height of the door viewer is optimized for wheelchair users.
The height of the closet rod is optimized for wheelchair users.
Safety rails are installed in the toilet.
A motorized adjustable bed enables the height and inclination of your choice.
Size: W1,240 × 2(L2,020) / W51” × 2(L80”)
Guestroom equipment available upon request
- Bathtub safely mat
- Bathtub Transfer Bench
- Bathtub safety grip
- Shower chair
- Electric kettle or electric water boiler/warmer with supply button
- Please make your request at the time of reservation, or notify your housekeeper during your stay.
- Please note that availability is limited.
- Some equipment are not installable in certain room types. Please inquire for details.
Accessible restrooms
All accessible restrooms are equipped with a diaper-changing table for infants.
Some of the accessible restrooms are also stoma-friendly, and one restroom is equipped with a universal changing table (as indicated below).
| On the Lobby fl (2nd fl, The Main bldg/6th fl, Garden Tower and Garden Court) |
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The Main bldg
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Garden Tower
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| On the Banquet fl (1st fl, The Main bldg/5th fl, Garden Tower and Garden Court) |
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The Main bldg
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| On the Arcade fl (1st basement, The Main bldg) |
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| On the 2nd fl, Garden Tower |
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| On the 1st fl, Garden Court |
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For other restrooms equipped with infant's changing tables, please see here.
- Above photos show the universal restroom on the 2nd floor of the Garden Tower (stoma-friendly, with universal changing table).