What we can do to assist guests with small children

Small children are welcome at Hotel New Otani Tokyo. Please do not hesitate to let us know if we can make your stay or visit more comfortable and enjoyable.

• Extra towels
• Children's size "yukata" nightwear
  Small: Height 100-110cm, Medium: Height 120-130cm
• Children's size slippers (21cm)
• Children's toothbrush
• Diaper pail
• Medical thermometer
• Baby toilet seat
• Step stool
• Picture books
• DVD player
• Blu-ray player
• Bed rails
• Baby cot  *Use is restricted to infants younger than one year old only.

• Please note that above items are subject to availability.

• Electric kettle
• Humidifier/air purifier (not available in some room types)

Enjoy a meal with your children in a relaxed mood in your room. A kid's menu selection is available, as well as birthday and celebration cakes for special occasions.

We are also happy to reheat any prepackaged baby food you have brought with you.*

• Please note that we can only accept prepackaged foods for reheating.
• Reheating may take some time during peak hours at Room Service.

See here for Room Service menu

We are happy to assist you with your luggage at the time of your departure also. Please call the bell desk from your room.

Your luggage can be kept at the bell desk before checking in or after checking out.

• Western Cuisine "BELLA VISTA" (40th fl, Garden Tower)
• Buffet & Bar "VIEW & DINING THE SKY" (17th fl, The Main bldg)
• Japanese Cuisine "SENBAZURU" (Lobby fl, Garden Court)
• Japanese Cuisine "KATO'S DINING & BAR" (Lobby fl, Garden Court)
• Chinese Cuisine "TAIKAN-EN" (16th fl, The Main bldg)
• International Cuisine "TRADER VIC'S TOKYO" (4th fl, Garden Tower)

• Age restrictions for respective restaurants do not apply for private rooms. (Please inquire for use of rooms at "SENBAZURU" on weekdays.)
• Private rooms require additional charge. (Discounts available for New Otani Club members; learn more here.)

Highchairs and children’s tableware are available at the following restaurants.
Children’s menus are available at restaurants marked with ♦.

• Buffet & Bar "VIEW & DINING THE SKY" (17th fl, The Main bldg)
• Buffet Dining "TOWER RESTAURANT " (40th fl, Garden Tower) ♦
• Chinese Cuisine "TAIKAN-EN" (16th fl, The Main bldg) ♦
• Japanese Cuisine "SENBAZURU" (Lobby fl, Garden Court) ♦
• Japanese Cuisine "KATO'S DINING & BAR" (Lobby fl, Garden Court) ♦
• Noodle Shop “mendokoro NAKAJIMA” (Lobby fl, Garden Tower) ♦
• Steak house "RIB ROOM" (Arcade fl, The Main bldg) ♦
• Teppanyaki “Sekishin-tei”, “Seisen-tei”, and “Momiji-tei” (Within Japanese garden, highchairs are not available at these restaurants)
• Tea & Cocktail “GARDEN LOUNGE” (Lobby fl, Garden Tower) ♦
• Coffee Shop “SATSUKI” (Lobby fl, The Main bldg) ♦

Food allergies and restrictions
We are happy to accommodate your requirements as much as possible. Please let us know before your visit.

Reheating baby food
We are happy to reheat any prepackaged (store-sold) baby food for you. Please notify restaurant staff.

• Reheating may take some time during peak hours at the restaurant.

Restaurants with Age Restrictions
Please note that the following restaurants have age restrictions. Please inquire for details.

Tour d'Argent Tokyo, Trader Vic's Tokyo (including Boathouse Bar), Bella Vista, Senbazuru, KATO’S DINING & BAR (after 5pm only), Bar Capri, Tower Café, SKY BAR, etc (Please inquire)