Thank you for your continued patronage to Hotel New Otani.
As for the security flaws of programming language PHP announced on October 21, 2026, we are pleased to acknowledge that all required measures within our website have been completed. Please see details below.

1. Status of actions against security flaws
Patches provided by the developers have been applied to all systems that use PHP within our services. (Updated 2:46am, October 22, 2026)

2. Outcome
No unauthorized access or breach of personal information of our customers resulting from this incident have been confirmed.

We remain committed to enhancing our security measures and ensuring appropriate operations, in order to offer safe access to our services.

For any inquiries regarding this matter, contact:
Hotel New Otani Tokyo
TEL: 03-3265-1111 (Operator) 
*Weekdays: 9:00am-6:00pm (JST)