Hotel New Otani Osaka invites guests to the Executive Floor with our special Gold Key Service for your comfort and convenience. The Gold Key Service entitles guests who reserved Deluxe or Suite accommodations to a private concierge floor with added amenities to make their travel easy and stress-free.Gold Key Services: Please present a room key at each reception counter or give the room number when ordering. This service is available only to Gold Key guests and to person(s) sharing the same room or suite.
- Welcome drink on arrival (8:30-20:30)
- Morning coffee / tea service to room (6:00-10:00)
- Complimentary Early-Morning Access to the Fitness Club
Admission to the Fitness Club is complimentary between 7:00am and 10:00am. Please present your Gold Key at the Fitness Club reception. After 10:00am, admission fees are discounted by 50%.
*Please note that Fitness Club guests must be 18 years or older.
*The above complimentary access/discounts do not apply to the outdoor pool. - Complimentary one drink service at the Sky-Lounge " Four Seasons" during 5-7 pm. (Available only to guests of 20 years or over of age staying in your room.)
- Shoe Shine Service ( 24Hours / complimentary )
- Exclusive Dining Offer - Guests are invited to enjoy a 10％ discount on food and beverages for lunch, dinner, at selected on-site restaurants and bars.
Please present your discount coupon to the staff at the restaurant.
*Not applicable for room service or at certain restaurants.
**Please kindly note that the benefits above may change without prior notice.