The New Otani Club Lounges are exclusively reserved spaces for New Otani Club members, available at several of our group hotels.
Due to the current situation regarding COVID-19, please note that some of the New Otani Club Lounges are closed, open for limited hours only, or limiting their services. We appreciate your kind understanding.
*Please see here for current status of the NOC Lounge in Tokyo.
Hours:
10:00am-4:00pm (a 45-minute limit per visit applies)
Location:
3rd Floor, The Main bldg
Location:
21st Floor, Garden Tower
*Currently closed
Hours:
10:00am-6:00pm
Location:
Lobby Floor
*Some services are currently suspended
Hours:
10:00am-6:00pm
Location:
Lobby Floor
*Currently open to staying members only & open for limited hours
Hours:
9:00am-11:00pm
Location:
3rd Floor
*Open for limited hours
Hours:
9:00am-5:00pm
*Open until 6:00pm during skiing season
Location:
Lobby Floor
*Currently closed
Hours:
9:00am-11:00pm
Location:
3rd Floor
*Currently closed
Hours:
9:00am-11:00pm
Location:
3rd Floor
*Currently closed
Hours:
10:00am-7:00pm
Location:
2nd Floor
Newly opened in January 2021
Hours:
10:00am-6:00pm
Location:
Lobby Floor
The New Otani Club Lounges are open to all members of the New Otani Club.
Please present your New Otani Club membership card at the entrance. (A cardkey is necessary for the lounges at New Otani Inn Sapporo, New Otani Inn Tokyo, and New Otani Inn Yokohama Premium. Please inquire at hotel reception.)
Free
Refreshments: coffee, teas, water, snack, etc.
Newspapers (English papers available at limited locations)
Please contact us here or call us at 0120-804408 (from Japan only, Open 10:00am-6:00pm, except for Sundays and Japanese holidays).