THE NEW OTANI CLUB LOUNGE

The New Otani Club Lounges are exclusively reserved spaces for New Otani Club members, available at several of our group hotels.

Due to the current situation regarding COVID-19, please note that some of the New Otani Club Lounges are closed, open for limited hours only, or limiting their services. We appreciate your kind understanding.

Hotel New Otani Tokyo (The Main bldg)

ホテルニューオータニ(東京) ニューオータニクラブラウンジ

*Please see here for current status of the NOC Lounge in Tokyo.

Hours:
  10:00am-4:00pm (a 45-minute limit per visit applies)
Location:
  3rd Floor, The Main bldg

Hotel New Otani Tokyo (Garden Tower)

-Opening date to be announced

Location:
  21st Floor, Garden Tower

Hotel New Otani Makuhari

*Currently closed

Hours:
  10:00am-6:00pm
Location:
  Lobby Floor

Hotel New Otani Osaka

ホテルニューオータニ大阪 ニューオータニクラブラウンジ

*Some services are currently suspended

Hours:
  10:00am-6:00pm
Location:
  Lobby Floor

New Otani Inn Sapporo

ニューオータニイン札幌 ニューオータニクラブラウンジ

*Currently open to staying members only & open for limited hours

Hours:
  9:00am-11:00pm
Location:
  3rd Floor

NASPA New Otani (Yuzawa)

NASPAニューオータニ ニューオータニクラブラウンジ

*Open for limited hours

Hours:
  9:00am-5:00pm
*Open until 6:00pm during skiing season
Location:
  Lobby Floor

New Otani Inn Tokyo

ニューオータニイン東京(大崎) ニューオータニクラブラウンジ

*Currently closed

Hours:
  9:00am-11:00pm
Location:
  3rd Floor

New Otani Inn Yokohama Premium

ニューオータニイン横浜プレミアム ニューオータニクラブラウンジ

*Currently closed

Hours:
  9:00am-11:00pm
Location:
  3rd Floor

Hotel New Otani Hakata (Fukuoka)

ホテルニューオータニ博多 ニューオータニクラブラウンジ

*Open for limited hours

Hours:
  10:00am-7:00pm
Location:
  2nd Floor

Hotel New Otani Tottori

Hours:
  10:00am-6:00pm
Location:
  Lobby Floor

About the New Otani Club Lounges

The New Otani Club Lounges are open to all members of the New Otani Club.
Please present your New Otani Club membership card at the entrance. (A cardkey is necessary for the lounges at New Otani Inn Sapporo, New Otani Inn Tokyo, and New Otani Inn Yokohama Premium. Please inquire at hotel reception.)

  • Members may invite up to two non-member visitors to join them in the New Otani Club Lounge.
  • We kindly ask members not to accompany children under 12 years old to the New Otani Club Lounge.
     

Charge

Free

Amenities

Refreshments: coffee, teas, water, snack, etc.
Newspapers (English papers available at limited locations)

  • Please note that amenities may vary at each lounge.
  • Smoking is prohibited in the New Otani Club Lounge.

Inquiries

Please contact us here or call us at 0120-804408 (from Japan only, Open 10:00am-6:00pm, except for Sundays and Japanese holidays).

  • Learn more about the New Otani Club here