- Members must present membership ID for benefits at participating hotels, restaurants / bars and shops.
- Some benefits may not be applicable with other discounts. (i.e. group discounts, contracted rates, special seasonal rates, travel agency package rates or special website rates.)
- Benefits may not be applicable with other hotel benefits and discounts.
- Benefits are available only for members unless explicitly offered to member's families and guests.
- Content and conditions vary depending on hotel; please confirm at time of reservation.
- Please note that some benefits may be subject to current conditions or availability.
- Benefits are subject to change without notice.
- Benefits may be unavailable in cases of natural disasters, power failures, spread of infectious diseases, etc.
| Membership Benefits & Services | Domestic | Outside Japan | |||||||||||||
| Group Hotels | Associate Hotel | ||||||||||||||
| Tokyo | Makuhari | Osaka | Sapporo | Nagaoka | Niigata (NASPA) | Osaki (Inn Tokyo) | Yokohama | Takaoka | Tottori | Hakata | Saga | Niigata (Italia-ken) | Beijing | ||
| New Otani Club Point Program | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | - | - | |
| Accommodation | Priority reservation booking | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Discounted room rates (Not available for some dates) |
✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Suite stay benefits | ✓ | ✓ | ✓ | - | - | - | - | - | - | - | ✓ | - | - | - | |
| Breakfast discount | ✓ | ✓ | ✓ | ✓ | - | - | ✓ | - | - | - | ✓ | ✓ | - | - | |
| Free breakfast | - | - | - | - | - | - | - | - | - | - | - | - | ✓ | - | |
| Express check-in | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | - | - | |
| Early check-in | ✓ | ✓ | ✓ | ✓ | - | - | - | ✓ | ✓ | ✓ | - | - | - | - | |
| Late check-out | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | - | ✓ | |
| Free newspaper | - | - | - | ✓ | ✓ | ✓ | ✓ | ✓ | - | ✓ | ✓ | ✓ | - | - | |
| Express laundry service | ✓ | - | - | - | - | - | - | - | - | - | - | - | - | - | |
| Special discounts for business center use | ✓ | - | - | - | - | - | - | - | - | - | - | - | - | - | |
| Discounted use of outdoor pool | ✓ | ✓ | ✓ | - | - | - | - | - | - | - | - | - | - | - | |
| Free or discounted use of fitness club | ✓ | ✓ | ✓ | - | - | ✓ | - | - | - | - | - | - | - | - | |
| Golf course booking | - | - | - | - | - | ✓ | - | - | - | - | - | ✓ | - | - | |
| Restaurants & Bars | Restaurant and bar discounts | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Free or discounted use of private room | ✓ | ✓ | ✓ | ✓ | - | - | - | - | - | ✓ | ✓ | ✓ | - | - | |
| No cover charge | ✓ | - | - | - | - | - | - | - | - | - | - | - | - | - | |
| The New Otani Club Lounge | ✓ | ✓ | ✓ | ✓ | - | ✓ | ✓ | ✓ | - | ✓ | ✓ | - | - | - | |