Notice Regarding Hotel Staff Infected with COVID-19

In the evening of April 2, 2020, one of the service staff working in our banquet rooms tested positive for COVID-19.

The above individual is an employee of a staffing agency, namely Syouei Staff, who was dispatched to work as a server in the banquet rooms at Hotel New Otani Tokyo. He was on shift during the day on March 28, reported his illness the next morning, and has been in self-quarantine since then.

The Chiyoda Public Health Center has concluded that there are no persons who have been in close contact with this staff. However, as a precaution, we have already conducted a voluntary disinfection of the banquet room and other areas which the said staff had been working in on March 28.

We will continue to work closely with the respective authorities and take all possible measures to minimize the risks for our guests and employees, in an effort to combat this epidemic.