February 17, 2023
Thank you for your continued patronage to New Otani Hotels.
Please note that the check-in/out times at New Otani Hotels listed below will change as follows.
At Hotel New Otani Tokyo, Osaka, and Makuhari
Effective date: For reservations made on March 1, 2023 and after
Revised check-in time: 3:00pm
At Hotel New Otani Tottori
Effective date: For reservations made on March 1, 2023 and after
Revised check-in time: 3:00pm
Revised check-out time: 11:00am
At Hotel New Otani Hakata and Saga
Effective date: For reservations made on April 1, 2023 and after
Revised check-out time: 11:00am
At Hotel New Otani Takaoka
Effective date: For reservations made on April 1, 2023 and after
Revised check-in time: 3:00pm
*This change does not apply to New Otani Club members when they have made their reservations directly with the hotel either via its official website or by phone.
*For reservations made before the effective dates shown above, the current check-in/out time will be applied.
*This change does not apply to certain accommodation package plans for which the check-in or check-out time is specified.
*All dates and times are in Japan Standard Time.
We appreciate your kind understanding regarding this matter, and look forward to continue serving you.
New Otani Hotels