SERVICE GUIDE FOR HOTEL GUESTS
Basic Information
Check-in/Check-out Hours
Check In From 2:00 p.m.
Check Out Until 12:00 noon

Check Out Until 12:00 noon
| * | Guests staying in EXECUTIVE HOUSE ZEN, please come to the Executive Lounge located on the 11th floor of "The Main". |
| The reception is open: | ||
| EXECUTIVE HOUSE ZEN | 6:00 a.m. - 11:00 p.m. | |
| The Main | 24 hours | |
| Garden Tower | 6:00 a.m. - 12:00 midnight |
Guest Room Services
Extra Beds
Extra beds are available for triple occupancy.
Extra charge JPY5,775 per night (including 10% service charge and tax)
* Subject to availability.
* Not available in some rooms.
* Not available in EXECUTIVE HOUSE ZEN.
Extra charge JPY5,775 per night (including 10% service charge and tax)
* Subject to availability.
* Not available in some rooms.
* Not available in EXECUTIVE HOUSE ZEN.
High Speed Internet Access
1 Gbps high-speed Internet connection via optical fiber system is available in all hotel facilities.
For details click here
Executive House ZEN [wired or wireless]: free of charge
The Main Bldg [wired or wireless] / Garden Tower [wired]:
For details click here
Executive House ZEN [wired or wireless]: free of charge
The Main Bldg [wired or wireless] / Garden Tower [wired]:
| 10 min from start of use: | JPY210 | |
| 24 hours from start of use: | JPY1,260 | |
| 7 days from start of use: | JPY6,300 |
| * A maximum of 5 devices may be connected simultaneously. |
Laundry Service
Laundry, dry cleaning and pressing services are available for an extra charge.
Room Service
Food and beverages can be enjoyed in the privacy of your own room.
For details click here
For details click here
| Hours: | EXECUTIVE HOUSE ZEN/The Main | 24 hours | |
| Garden Tower | 6:00 a.m. - 1:00 a.m. |
Hotel Facilities and Services
Parking
Free of charge for hotel guests. (Normal rate JPY500/30 min.)
Total capacity 760
Total capacity 760
Workout Room
A workout room with various training equipment is available to hotel guests at no additional charge.
| 3rd floor, The Main | 5:00 a.m. - 10:00 p.m. | |
| 21st floor, Garden Tower | 6:00 a.m. - 9:00 p.m. |
Membership Sports Club
The Golden Spa is a membership sports club with facilities such as gym, pool, tennis courts and golf driving range.
Hotel guests may enjoy the gym, pool and sauna at a visitor's fee: JPY5,250
Early bird rate (Weekdays 7:00 a.m. - 10:00 a.m.): JPY3,150
Special discount rate available for New Otani Club members.

Located on 3rd floor, Garden Tower

Hours:


For details click here
Hotel guests may enjoy the gym, pool and sauna at a visitor's fee: JPY5,250
Early bird rate (Weekdays 7:00 a.m. - 10:00 a.m.): JPY3,150
Special discount rate available for New Otani Club members.
Located on 3rd floor, Garden Tower
Hours:
| Weekdays | Sat., Sun. & Holidays | |
| Sauna | 7:00 a.m. - 10:00 p.m. | 10:00 a.m. - 9:00 p.m. |
| Gym, Pool | 7:00 a.m. - 9:30 p.m. | 10:00 a.m. - 8:45p.m. |
| * | Other facilities/services such as tennis court, golf driving range and massages require an additional fee. For further details including hours, please contact the Golden Spa at 81-3-3265-9611. |
| * | Spa users must be 18 years or older. |
For details click here
Shuttle Bus Services
Free shuttle bus services are available to nearby business districts on weekday mornings.
|
Tameike Route Hotel New Otani (8:30 a.m.) |
|
Akasaka Route Hotel New Otani (8:00 a.m. / 9:00 a.m.) |




