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H1

Service Guide

コンテンツ

Basic Information

Check-in/Check-out Hours

Check In From 2:00 p.m.  Check Out Until 12:00 noon

  • Guests staying in EXECUTIVE HOUSE ZEN, please come to the Executive Lounge located on the 11th floor of "The Main".

The reception is open:

EXECUTIVE HOUSE ZEN 7:00 a.m. - 10:00 p.m.
The Main 24 hours
Garden Tower 6:00 a.m. - 12:00 midnight

Guest Room Services

Extra Beds

Extra beds are available for triple occupancy. Extra charge JPY5,000 per night

  • Subject to availability.
  • Not available in some rooms.
  • Not available in EXECUTIVE HOUSE ZEN.
  • Tax and 10% service charge will be added to your bill.

Internet Access

Wireless and wired Internet access is available free-of-charge in all hotel facilities.
For details click here

Laundry Service

Laundry, dry cleaning and pressing services are available for an extra charge.

Room Service

Food and beverages can be enjoyed in the privacy of your own room.
For details click here

Hours:

EXECUTIVE HOUSE ZEN/The Main 24 hours
Garden Tower 6:00 a.m. - 1:00 a.m.

Hotel Facilities and Services

Parking

Free of charge for hotel guests. (Normal rate JPY500/30 min.)
Total capacity 760

Business Center

Hotel guests have access to conference rooms and workstations.

3rd floor, The Main

  Hours Fee
conference rooms 9:00 a.m. - 8:00 p.m.
weekends and national holidays
9:30 a.m. - 5:00 p.m.
Conference rooms A and B : JPY17,000 (for 2 hrs)
Main Salon JPY26,000 (for 2hrs)
Internet connection (wired or wireless)
Free of charge (Please inquire with staff for further details.)
workstations 8:00 a.m. - 9:00 p.m. Internet connection (wired)
Free of charge (Please inquire with staff for further details.)
* Hotel guests can use workstations anytime around the clock.
  • Tax and 10% service charge will be added to your bill.

Workout Room

A workout room with various training equipment is available to hotel guests at no additional charge.

3rd floor, The Main 5:00 a.m. - 10:00 p.m.
21st floor, Garden Tower 6:00 a.m. - 9:00 p.m.

Membership Sports Club

The Golden Spa is a membership sports club with facilities such as gym, pool, tennis courts and golf driving range.
Hotel guests may enjoy the gym, pool and sauna at a visitor's fee: JPY5,000(* Tax not included.)
Early bird rate (Weekdays 7:00 a.m. - 10:00 a.m.): JPY3,000(* Tax not included.)
Special discount rate available for New Otani Club members.

Located on 3rd floor, Garden Tower Hours:

Hours:

  Weekdays Sat., Sun. & Holidays
Sauna 7:00 a.m. - 10:00 p.m. 10:00 a.m. - 9:00 p.m.
Gym, Pool 7:00 a.m. - 9:30 p.m. 10:00 a.m. - 8:45p.m.
  • Other facilities/services such as tennis court, golf driving range and massages require an additional fee. For further details including hours, please contact the Golden Spa at 81-3-3265-9611.
  • Spa users must be 18 years or older.

For details click here

Shuttle Bus Services

The following shuttle bus services are available (free-of-charge) to nearby business districts on weekday mornings:
Akasaka / Aoyama Route
For details click here

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EXECUTIVE HOUSE ZEN
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