Service & Support
Baby Sitting ServiceBaby Room "Pigeon Kids Park" |
The Main, 3rd Floor 03-5213-5489 |
9:00a.m. - 10:00p.m. |
| Well-experienced qualified staffs will provide reliable childcare service. Infants from 57 days after birth to pre-elementary school age. Fee: JPY 6,300 up to 2 hours (including tax). Extended charge thereafter. Overnight service also available. | ||
Photo StudioPhoto Studio |
The Main, Arcade Floor Tel: 81-3-3221-4011 |
10:00a.m. - 6:00p.m. |
| Professional photo shootings in photo studio. Souvenir or ID photos. | ||
ConciergeGuest Relations |
The Main, Lobby Floor Garden Tower, Lobby Floor Dial 9 for the operator. |
8:00a.m. - 9:00p.m. |
| Contact Guest Relations for various arrangements during your stay including restaurants, theaters, air flights and bullet train reservations. | ||
Business Support CenterDaiichi Express |
The Main, Lobby Floor Tel: 81-3-3221-4309 |
8:00 a.m. - 6:00 p.m. Closed on Sundays |
| Photocopying, faxes, mobile phones (rental / battery charging), business cards, gift wrapping, Internet connection, PC peripherals avairable for sale. | ||
Travel AgencyTokyo Travel Bureau |
The Main, Lobby Floor Tel: 81-3-3230-0030 |
9:30 a.m. - 7:00 p.m. Closed on weekends and national holidays. |
| It provides travel services arranging train tickets, flights, tours and hotels. | ||
Airport Limousine BusAirport Transport Service Co., Ltd. |
The Main, Lobby Floor Dial 9 for the operator. |
24 Hours |
| Contact the bell captain for reservations and further information. Narita Airport <<->> Hotel & Haneda Airport <<->> Hotel |
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Car Washing ServicePremium Car Wash NewOtani |
Garden Tower Basement Parking Area 03-3221-3400 |
9:00 a.m. - 8:00 p.m. (Drop-off accepted until 6:00 p.m.) |
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Hand car-washing and coating. Closed on Mondays. Required time: approx. 1.5 to 2 hours. Charge: approx. JPY 5,800up |
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Currency ExchangeHotel Front Exchange |
The Main, Lobby Floor Dial 9 for the operator. Garden Tower, Lobby Floor Dial 9 for the operator. |
24 Hours |
| Currencies from 11 countries available for exchange into Japanese yen. | ||
Mailing & Packaging ServicesDaiichi Express |
The Main, Lobby Floor Tel: 81-3-3261-2616 |
8:00 a.m. - 6:00 p.m. |
| Mailing and packaging services. Express mail service and same day suitcase delivery (2 suitcases per room) to Hotel New Otani Osaka available at JPY4,800 (Except Sun. & National Holidays) NOC Members JPY2,500. | ||
Post Office / Cash DispenserHotel New Otani Post Office |
The Main, Arcade Floor | 9:00a.m. - 5:00p.m. Closed on weekends and national holidays. |
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ATM open 8:00 a.m. - 9:00 p.m. (Mon thru Sat.), 8:00 a.m. - 8:00 p.m. (Sundays and National holidays). Closed Jan. 1st thru 3rd. Cashing from international credit cards (Cirrus, Plus, Maestro) available. |
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ATMThe Bank of Tokyo-Mitsubishi UFJ |
The Main, Arcade Floor | 6:00a.m. - 0:00 midnight |
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Bank account withdrawals, wire transferring and cashing within Japan. * Transactions using bankbooks or fixed deposit transactions are not accepted. * For wire transfer services, cards for the Bank of Tokyo-Mitsubishi UFJ and the former Bank of Tokyo-Mitsubishi can be used. (Cards of the former UFJ Bank and other banks are not accepted for wire transfers.) |
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