Membership Benefits at Our Hotels

  • Members must present card for benefits at participating hotels, restaurants / bars and shops.
  • Some benefits may not be applicable with other discounts. (i.e. group discounts, contracted rates, special seasonal rates, travel agency package rates or special website rates.)
  • Benefits may not be applicable with other hotel benefits and discounts.
  • Benefits are available only for members unless explicitly offered to member's families and guests.
  • Content and conditions vary depending on hotel; please confirm at time of reservation.
  • Please note that some benefits may be subject to current conditions or availability.
  • Benefits are subject to change without notice.
  • Benefits may be unavailable in cases of natural disasters, power failures, spread of infectious diseases, etc.
Membership Benefits & Services Domestic Outside Japan
Group Hotels Associate Hotels  
Tokyo Makuhari Osaka Sapporo Nagaoka Yuzawa(NASPA) Yuzawa Osaki(Inn Tokyo) Yokohama Takaoka Tottori Hakata Saga Niigata(Italia-ken) Kanazawa Omi-hachiman Beijing
New Otani Club Point Program - - - -
Accommodation Priority reservation booking
Discounted room rates
(Not available for some dates)
Suite stay benefits - - - - - - - - - - - - -
Breakfast discount - - - - - - - - - -
Free breakfast - - - - - - - - - - - - - - -
Express check-in - -
Early check-in ✓*1 ✓*1 ✓*1 - - - - ✓*2 ✓*1 - - - - - -
Late check-out
Free newspaper -
Express laundry service - - - - - - - - - - - - - - -
Special discounts for business center use - - - - - - - - - - - - - - - -
Discounted use of outdoor pool - - - - - - - - - - - - - -
Free or discounted use of fitness club - - - - - - - - - - - -
Golf course booking - - - - - - - - - - - - - -
Restaurants & Bars Restaurant and bar discounts - -
Free or discounted use of private room - - - - - - - - - -
No cover charge - - - - - - - - - - - - - - - -
Member's-only tables available during breakfast - - - - - - - - - - - - - - - -
The New Otani Club Lounge - - - - - - - -

*1 Available from March 1, 2023
*2 Available from April 1, 2023